BioSonics Cooperates with CADDEN
BioSonics, USA, and CADDEN, France, have signed an agreement that allows for support and service provided from CADDEN’s headquarters. This agreement will help to better serve BioSonics’ customers in Europe by providing closer proximity to technical support staff in local time zones.
CADDEN personnel recently completed a factory training programme at BioSonics facilities in Seattle and are now authorised for BioSonics echosounder inspection, maintenance and field calibration.
BioSonics president, Tim Acker, stated that CADDEN has developed several projects leading to the implementation of fixed-position automated monitoring systems in France. These more sophisticated systems benefit from local technical support and access to spare parts, which CADDEN can now offer. He considers this partnership as key for the expansion of BioSonics in Europe.
BioSonics clients in Europe can now utilise the expertise of CADDEN's staff for equipment troubleshooting and technical support.